Privacy Policy

1. Introduction

PinPatch ("we", "us", or "our") operates the PinPatch.dev website and widget service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our widget on your website.

2. Data We Collect

2.1 Personal Data

We collect personal data that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Use our widget to submit feedback
• Contact us for support

This may include your email address, name, and any information you provide in feedback submissions.

2.2 Automatically Collected Data

When you use our website or widget, we automatically collect:

• Usage data (pages visited, features used)
• Device information (browser type, operating system)
• IP address (for security and analytics)

3. How We Use Your Data

We use your personal data to:

• Provide and maintain our services
• Improve and personalize your experience
• Send you newsletters (with your consent)
• Respond to your inquiries and support requests
• Comply with legal obligations

4. GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

4.1 Right to Access

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and to request access to your personal data.

4.2 Right to Rectification

You have the right to request rectification of inaccurate personal data concerning you.

4.3 Right to Erasure

You have the right to request erasure of your personal data ("right to be forgotten").

4.4 Right to Restrict Processing

You have the right to request restriction of processing your personal data.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

4.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests.

4.7 Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you.

5. Newsletter Consent

When you sign up for our newsletter, we require your explicit consent. You must actively confirm that you agree to receive marketing communications from us. Each newsletter includes an unsubscribe link, and you can withdraw your consent at any time.

We keep records of your consent, including the time it was given and the method (e.g., checkbox checked, IP address).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it:

• Account data: Retained while your account is active, plus 30 days after deletion
• Newsletter subscriptions: Retained until you unsubscribe
• Feedback data: Retained according to your account's data retention settings

8. Third-Party Services

We may share your data with third-party service providers who assist us in operating our website and services:

• Cloud hosting (for data storage)
• Analytics providers
• Email delivery services
• Payment processors (for paid plans)

These providers are contractually obligated to protect your data and only process it according to our instructions.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us at:

Email: [email protected]
Website: https://pinpatch.dev